Shipping, Returns & Refunds

Shipping

Orders will have an average courier charge of R80. 

Standard delivery cost to your address is calculated on checkout

 

Delivery Time Frame

Deliveries to main cities -   2  to 3 working days,

Regional/outlying areas -  3 to 5 working days.

The delivery time-frame depends on the logistics and your delivery location. If you need your order urgently please call us after placing your order and we can make arrangements.

Shipping Addresses

Orders are only shipped to physical street addresses ( No post boxes ). Please ensure that the delivery address is correctly captured, and that you or your representative is present to receive and sign for the parcel. We recommend using your work address for deliveries. 

Returns

 If for any valid reason, you would like to return your product, please contact us with your details, and we will  be happy to discuss arrangements with you.

Refunds

Should you not be satisfied with your purchase, you may return it for a refund or exchange subject to the following:

  • Original proof of purchase must be provided
  • Product must be in original condition and packaging
  • Refunds will only be given within 14 days of purchase
  • We may deduct a fair shipping and handling fee from refunds, as per the CPA and ECTA.